Contact us

You can contact Barnet, Enfield and Haringey Mental Health Trust using the following details:

Trust Headquarters
St Ann's Hospital
St Ann's Road
London N15 3TH

Tel: 020 8702 3000

Comments, compliments and complaints

As the people that use CAMHS, it is really important to us that we hear your views on the service, what it does well, and how things could be improved in the future.

Please do tell us when we get things right, compliments are always welcome and help encourage our staff. We would love to hear from you!

If however you are unhappy with the care you received, we want to know about it as soon as possible. Your comments and complaints are taken very seriously by us. Your complaint will be treated in confidence and you will not be in any way discriminated against because you have complained. 

Where can I get more help and advice?

Patient Experience Advisors

Barnet, Enfield & Haringey Mental Health Trust
Ivy House, Chase Farm Hospital
The Ridgeway
Enfield
EN2 8JL
Tel: 020 8702 6705

Patient Experience Managers

Barnet, Enfield and Haringey Mental Health NHS Trust
P2 Old Audiology
St Ann’s Hospital
St Ann’s Road
London N15 3TH
Email: patient.experience@beh-mht.nhs.uk

For complaints related to care received in:

Barnet:                         Tel: 020 8702 3839
Enfield Landline:          Tel: 020 8702 4700   
Haringey Landline:      Tel: 020 8702 4700   
Specialist Services      Tel: 020 8702 3839
(Specialist Services includes Eating Disorders, Forensic Services, Substance Misuse and Fixed Threat Assessment Centre).

Taking your concerns to the top

"The best way to offer a high quality service is to listen to what our clients say, be it good or bad, and use that information to improve the services that we provide. "

If you prefer to put your points in writing to the Chief Executive, please address your letter to:

Maria Kane,
Chief Executive
Barnet, Enfield and Haringey Mental Health NHS Trust,
Trust Headquarters,
Orchard House
St Ann's Hospital, St Ann's Road,
London N15 3TH

Email: chiefexecutive@beh-mht.nhs.uk

 

Vacancies

If you are interested in working for BEH CAMHS you can search for vacancies at NHS Jobs.

Feedback on CAMHS Access Policy

Here you can download a draft copy of the CAMHS Access policy and provide welcome feedback on it.